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Please choose an option to contact us based on your inquiry. Please remember that all abuse requests must be submitted through our abuse pages.

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Upgraded to Premium but it still says Free User?
Do not worry. Your account will be upgraded soon. It may take a little bit for PayPal to process your payment. As soon as PayPal processes your payment, your account will automatically be upgraded to Premium.

On occasion depending on if your PayPal account is verified or if your bank takes longer, then it could take up to 12 hours for your account to be upgraded. Our support team receives an email every time a user upgrades to Premium, so sometimes we will upgrade sooner manually.

In rare cases it may take up to 24 hours for the payment to process but do not worry, you will be upgraded. If it takes longer to upgrade sometimes we will give you some extra time for free due to the delay at PayPal. We are presently working on other payment options for faster service.

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Contact us for support inquires at:

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If you cannot log in, email us directly and tell us any info about your account you remember.
Contact us for bug reports at:

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If you cannot log in, email us directly and tell us any info about your account you remember.
Please submit all abuse reports via our dedicated abuse report page. To go there now, CLICK HERE.
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If you cannot log in, email us directly and tell us any info about your account you remember.
Contact us for other questions or feedback at:

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(It will show up here automatically if you log in first.)

If you cannot log in, email us directly and tell us any info about your account you remember.
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